• Ability to influence others
  • Mental awareness
    • Being self-aware: How do you approach conflict? Do you want to be right or effective? Make sure your body language is open and relaxed and not showing tension or disinterest.
  • Situational awareness
    • Do not simply react to what the other side is doing: Fine-tune your ability to spot and change the game and never split oranges.
    • Inquiry versus Advocacy: Seek to understand versus seeking to be understood.
    • Directness versus Diplomacy: While it may be easier to be polite, it is important to face the facts so you can make progress
  • A methodology and process that is used in a principled and disciplined manner
    • Prepare, Prepare, Prepare: Know your goal. Research the other party’s interests to learn what will motivate them to work with you. Make sure the meeting space is conducive to collaboration.
    • Utilize a methodology that will help you make better and more informed decisions.
  • Willingness to have a difficult conversation